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IRCTC bars e-ticket agents from accessing online tatkal bookings from 8 am to 9 am
08 Jul 2010
75 Comments
Indian Railway Catering and Tourism Corporation, which runs Indian Railways online passenger reservation site IRCTC.co.in, has barred web-based ticket agents of IRCTC from getting access to tatkal bookings from 8 am to 9 am. The agents will also be barred from accessing the IRCTC website for the first hour on the first day of advance reservation period, which opens 90 days in advance.
Passengers have been complaining of the IRCTC website crashing as soon as the tatkal booking commences at 8 am. Within minutes, all the Tatkal tickets get booked. Then the IRCTC website starts functioning normally all through the day. The allegation is that this is done to benefit the IRCTC agents, as one is forced to go through them to book tatkal tickets, having to pay a heavy premium.
The move will, however, be temporary in nature. "We want to give individuals a chance to book their ticket without any problem and if passenger complaints are addressed through this move we would implement the decision permanently," an official of Indian Railways has said. With this move, we want to curb the menace of touting as passengers have often complained of.
Passengers have been complaining of the IRCTC website crashing as soon as the tatkal booking commences at 8 am. Within minutes, all the Tatkal tickets get booked. Then the IRCTC website starts functioning normally all through the day. The allegation is that this is done to benefit the IRCTC agents, as one is forced to go through them to book tatkal tickets, having to pay a heavy premium.
The move will, however, be temporary in nature. "We want to give individuals a chance to book their ticket without any problem and if passenger complaints are addressed through this move we would implement the decision permanently," an official of Indian Railways has said. With this move, we want to curb the menace of touting as passengers have often complained of.
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Comments
07 Jul 2013
yahan el irctc agent hai jo apne computer mein koi chips dal kar fast karleta hai aur personel ids se tatakal ticket book karta hai
us k travel agnet k office ka naam hai "HOT LINE TRAVEL"
uska address hai
35 ACHARYA JAGDISH CHANDRA BOSE ROAD (MULLICK BAZAR_)
KOLKATA 700017
Mujhe uski complaint kahan karni chahiye koi bata sakta hai
pls
01 Jul 2011
ab agent se ticket nahi mil raha hai aur dalal 500 se 1000 rupee extra maangte hai kul milake customer hi mar raha hai
01 Apr 2011
the best way to keep a track of everything is by allowing the agents to only a limited number of tickets between the 8-9am time period and not allowing the personal id's cause they have been a real big headache as anyone can create a fake id and book tickets blind folded
13 Mar 2011
Manniya MAMTA ji Sochti hai ki Agent Par 8am-9am ki rok laga dene se sab sahi ho jayega to yeh galat hai. yadi yeh agent ke sath personal ID par bhi rok lagati to kuchh had tak sudhar ki sambhavna thi, Lekin agar aisa kar dete to jo upar fraud karne wale aaka hai unko phir se gadbadi karne ka mouka nahi mil pata aur inko jeb bharne ka.
Jab agent ki side subah 8am par booking hi nahi leti thi to yeh aarop agent par kaise laga diya ki sab agents ne kiya hai.Goverment to pahle se hi bhedbhav agent ke sath kar rahi hai ki window ka W/L ticket manya hai jabki E-ticket ko manyata nahi di jati Why?
sabhi prakar ke ticket par ID jaroori kar de tabhi kuch rok lagagi, anyatha DALALON AUR BABU ki jeb garam hoti rahegi. Marega to sirf CUSTOMER jo ki HINDUSTAN ME HOTA AAYA HAI.
11 Mar 2011
Dear All etciket agents,
I would request you all to come under a common platform.
and mail your approval with your mobile no. so that we keep on raising our voice for all the e-ticket agnets.
Lets unite and raise our voice..
MR RAMAYAN JI 9386897920
MR KUMAR AMIT 9334952867
MR AJAY 9386365808
11 Mar 2011
Dear Sir,
Mr. Ramayan and others they havent done any wrong. We are just raising our voice as owing to few culprits who have used softwares like valley.in and others . Railway should bok them for wrong doing. We general agents who earn their livelihood form ITCTC would never think of going for such things.
All the sacms which have come in light have been done through private ids. why dont railway block the private id. Or even if they want to issue private ids they should attach norms to it. Like providing PAN Card No. to get a personal user id created.
As no agent will ever dare to go against IRCTC norms. As his complete details is with IRCTC.
The same case should be with Persoonal IDs.
Hope you welcome my thought.
All the ids without PAn card should be blocked. and for getting a Personal user ID all the norms should be followed in the same way as for agents. Only there should be requirment of no fees.
11 Mar 2011
DEAR ALL FRIENDS,
I just want to question one thing do we all agents agree to the nrms of IRCTC after working so long for IRCTC. They have imposed so many resctictions on us. Do you think can we can survive only by booking normal tickets.
Why the customers are going to come to us if we are not able to give them all the services. They will look for options and for the people who are not even IRCTC agents i.e. dalals and will pay them hefty amounts to get their ticket booked. Dont you think so.
After paying a hefty amount to become and agent. Then paying for montly expenses, renewal charges, Infrastructure cost, Staff , electricty. Do you think we are going to survive.
If your answer is no. Please do join Eticet gaent association.
Kindly do mail at
eticketassociation@gmail.com
MR RAMAYAN JI 9386897920
MR KUMAR AMIT 9334952867
MR AJAY 9386365808
MR PRAKASH 9386365808
LETS UNITE AND RAISE VOICE FOR OUR SURVIVAL
10 Mar 2011
Mr Ramayan and other people along with him, don't try to be leader, only you people have done all the wrong things and as a result your access has been taken out.
10 Mar 2011
Yes I agree with your that e-ticketing is transparent and fraud is done by railway staff sitting at reservation counters with the help of dalals at counter. Its been noticed that when we tell our regular customer that sets are in wait-list, in his next visit he tells us that " last time youtold that seats are in W/L but i got a confirmed ticket on the station with the help of a dalal. When the online information shows ticket are in W/L how can a cutomer get a confirmed ticket?. This clearly shows that railway staff is 100% involved in blocking the seats & sell those seats to their appointed agents where in they get their commission in return. This mainly happens because railway have kept no rule of ID -Proof for station tickets like the e-ticket rule of ID compulsory for normal or tatkal ticket. If the ID proof is made compulsory for normal as well as tatkal station counter tickets then all the Aam Admi problem will be solved. Banning of E-ticket agent is of no use. public approach e-ticket agents because
they dont have to stay in separate line one for inquiry & other for reservation for hours as agent provide them information of availability of Vacant Seats & plane their up& down journey seating under one roof, which service is not provided at station counter.so agent charging 50 for his service is reasonable charge.
10 Mar 2011
only handful agents made the mistake, how can u punish all over India agent it means u r unable to trace the culprit. My personal view to punish guilty agent not entire nation.We r all dependent on irctc, those agent who follow rules & regulation why they victimized.
09 Mar 2011
?? ???? ?????? ???? ??? . ?? ?? ?? ??? ????? ?? ??? ??? ?? ?? ????? ?? ?? ???? ?? ???? ???? ????? ?? ?? ???? . ?? ????????? ????? ???? ?? ???? ?? ?????? ?? ???? ? ????? ????? ?? ??????? ?????? ?? ???? ????? ?? ??????????? ?? ??? ???? ??????? ?? ??? ???? ?? ???? IRCTC ?? ?????? ????? ?? ????? ????? ????? . ????? ?? ?????? ?? ?? ?????? ??????? ?? ??? ?????? ?? ????? ???? ?? ??? salary ?? ????? ????? ?????? ???? ?????? ????? ?? ?? ??? ??? ?? ?? ??? ?? ????? ?? ??? ?? ????? ??? IRCTC ?? ??????? ?? ??? ?? ?? ????? ??? IRCTC ?? ???? ??? ??? ??. ??????? ??? ?? ???? ????? ?????? ?? ????? ?? ????? ???????? ?? ????? ???? ????? ?? ??????????? ?? ????? ??. ?????? ??? eticketassociation@gmail.com,MR RAMAYAN JI 9386897920
MR KUMAR AMIT 9334952867
MR AJAY 9386365808
08 Mar 2011
Dear All.
I am am travel agent.read all positive and negitive comments about the agents .Fine we belive we charge more but its for the customer we do. And we dont inpose on them? when thy come to us we clearfy our rates thy agree to we go ahead and for getting tickets we pay high internet charges which as said in above discussions "aam aadmi " does not pay 300kbps at max and then you expect to get a ticket were there are 230 tickets avalabale and 500 people who want them. We dont take the tickets home? its for the people only. If u have a mastery in ur business and u charge more for it that urs so call "professional charge" but if agents charge we r wrong ths not done ! I agreee with people its better dont make agents only put it purely for Aam Admi only then see the scenes that take place . Kya agent ek agent amm admi nai hota usne bhi to 10000 deposit , ek high speed internet, staff ka investment kiya hota he uska wo retrun nai lega? taking more then appro is also wrng but when this aam admi will stand our shoes he will realise what we bare eveng after paying so much and what Aam admi gets paying noting he is on priories.
Rediculus.
08 Mar 2011
Mr RAMAYAN
Jsut stop writing all the stupid comments, just because of people like you IRCTC has taken this step.
08 Mar 2011
Dear Hemal,
You might be charging very nominal fees towards booking a tatkal ticket, but most of the agents are taking exsorbitant price for the same. Some times they are charging 1000 Rs. for a ticket which is not at all justified. I think it's a very good move by IRCTC to block all the agents from booking tatkal tickets from 8to 9 AM. Now IR has to take stern actions against touts who use to occupy reservation counter from early morning as well reservation clerks, who are also making money from this racket.
08 Mar 2011
Dear, We are (Agents) given useful service and helped to persons who are not capable to stand in line from morning 4-5 am for booked tatkal ticket at reservation counter. We charge very lowest rate and give confirm ticket, We wake up early and customer can sleep and journey without trouble..........
- Hemal Shah - 9824374840
07 Mar 2011
OFF COURSE U HAVE READ ALL THE COMMENTS MR GUEST BUT ALSO TRY TO KNOW THE IN OUTS OF ALL THE FACTS INDIAN PUBLIC. THIS IS NOT THE PROBLEM OF INDIVIDUAL JUST THINK ABOUT ALL OTHERS WHO ARE NOT ABLE TO DO THE BOOKING HIMSELF AS 90% INDIANS ARE NOT FAMILIAR WITH INTERNET, MANY AGENTS ARE SERVING THOSE PEOPLE IN ETHICAL WAY. THEN WHY IRCTC /INDIAN RAILWAY IS TREATING LIKE THIS. MANY UNEMPLOYED YOUTH ARE AGENT AND TODAY ALL ARE UNEMPLOYED DUE TO WRONG DECISION OF IRCTC /INDIAN RAILWAY, AS IRCTC /INDIAN RAILWAY STOOPED COMPLETE BOOKING ON INTERNET FOR AGENTS. IF ANY ONE HAS DONE UNETHICAL WORK ONLY HE SHOULD BE PUNISHED, NOT ALL. AND MOST IMPORTANT IS THAT, IRCTC /INDIAN RAILWAY SHOULD NOTIFY THE SCAM/UNETHICAL POINTS AND MUST BE RECTIFIED THEM. THIS NOT THE RIGHT SOLUTION TO BAN/BAR THE SERVICES EARLIER PROVIDED.
07 Mar 2011
I have read few of the comments, most of the comments written here are by agents, at one place they are saying at 8 AM, site is not available so they can't book the tatkal ticket, and at other place they are saying IRCTC's move to ban agents is not justified, it's highly contradictory, if they are not able to book tickets at 8 AM then why they are complaining about barring them form booking the tickets at 8 AM? These agents are just the problem creators, now in next move Railway should randomly decide on the duty of reservation clerks, so that touts should not know in advance who is going to be there at the reservation window at that time.
We welcome this move of IRCTC.
07 Mar 2011
The current anarchy is the result of senseless decision taken by IRCTC and IR. Agreed that some agents may be using software to book tickets, but that does not mean all the agents across India are using the same tactics to book tickets. Moreover, the so-called 'Aam Aadmi' of India is not tech-savvy to book a ticket from very unreliable IRCTC site. I personally feel, barring few agents, most of the agents were doing a commendable job by providing tickets to the Aam Aadmi so that they do not have to stand in long 'Q's. IRCTC should understand that India is not America. All the households do not have computer and Internet connection. Even if they go to cyber-cafe to book ticket, most of the cyber cafes open only after 10:00 AM when all the Tatkal tickets are already booked. How can a labourer, who wants to visit his native place, can book a ticket? IRCTC should understand the hard realities of Indian populace. Can IRCTC provide a solution to this Labourer? If yes...I feel, all the agents should be permanently banned. It is clearly visible that after Star News Report with Loud Emotional words, IRCTC is in a state of Panic. But it should understand, media just needs hype - "STAR NEWS KI KHABAR KA ASAR". The real impact is that today Aam Aadmi is in more horrible situation. Star News should also cover long queues and woes at PRS Counters, Corrupt Rail Babus and Touts. IRCTC should consider things in right perspective. The decision to allow only individuals to book ticket would benefit only few urbane, educated people who possess the computer and Internet and know its operation and the method to book ticket. IRCTC come out of panic, look at the ground realities and act accordingly.
07 Mar 2011
all personal id must be de active,and allow to agent for tatkal & 90day before ticket.
request to all irctc agent must be unite at one platform,
07 Mar 2011
TO MAKE AGENTS AWARE OF OUR RIGHTS AND POWER OF UNITY WE HAVE STARTED A COMMON PLATFORM TITLED E TICKET AGENT ASSOCIATION IT MY REQUEST THAT ALL THE E-TICKET AGENTS COME UNDER THIS PLATFORM AND BE UNITED SO THAT OUR VOICE REACHES MINISTRY OF RAILWAYS.
FOR THIS U CAN CONTACT - MR RAMAYAN JI 9386897920
MR KUMAR AMIT 9334952867
MR AJAY 9386365808
LETS UNITE AND FIGHT AGIANST THE AUTOCRACY OF ITCTC
07 Mar 2011
After reading all comments I have a simple question to all those who are in favor with IRCTC blocking the agents.Because I am against IRCTC for blocking the agents . How many times it has happened that you have tried booking tatkal ticket from 8am -9 AM and in what season and you failed (festive seasons like HOLI ,DIWALI ) Obviously in such festive seasons almost everyone – common people-through friends ,friends of friends ,family members ,neighbors and agents try to crack the nut i.e booking tickets through IRCTC website .According to comScore, the IRCTC website was the top visited Indian travel site in April 2010, with 7.7 million visitors which is a big figure.And around 5 Million people try to login for TATKAL tickets at 8 AM in festive seasons.Normally the number is around 1-2 million. Any damn website would shiver if millions of people are trying to login at the same time -and in which some somehow succeed and manage to book .But if we say that a million are Travel agents of irctc it would be very stupid.Only 25% are travel agents and rest are common people as found. Fact is that all IRCTC Travel agents have is JUST A PRACTICE TO TYPE FAST, AND TO LOGIN AT A RIGHT MOMENT thats it .This any common man would learn if he is booking the tickets regularly and most of them including me does that. FIRST COME FIRST SERVE is the rule
.There is no such software or no such Fraud that e ticketing agents can do as everything in E-ticketing is very transparent. Main game is played by touts and dalals sitting at reservation counters. They are the ones who manage to get the tatkal tickets in bulk with anonymous names and then sell each with double fares. This is the reason as 70 % of seats are taken by dalals and touts. So if a IRCTC travel agent is taking rupees 50 for his extra ordinary skills to book a tatkal ticket ..its very reasonable especially when you cannot go to station and cannot book through IRCTC website either. Think about some of those old and helpless people who cannot do either of the two things mentioned above. For them IRCTC agents are gift of god.
In my opinion blocking agents from 8 to 9 is a bad decision by Railways .Main loophole is within the railways itself .Until and unless there is a proper functioning of railway reservation office , closing of IRCTC website will also not help.
07 Mar 2011
After reading all comments I have a simple question to all those who are in favor with IRCTC blocking the agents.Because I am against IRCTC for blocking the agents . How many times it has happened that you have tried booking tatkal ticket from 8am -9 AM and in what season and you failed (festive seasons like HOLI ,DIWALI ) Obviously in such festive seasons almost everyone – common people-through friends ,friends of friends ,family members ,neighbors and agents try to crack the nut i.e booking tickets through IRCTC website .According to comScore, the IRCTC website was the top visited Indian travel site in April 2010, with 7.7 million visitors which is a big figure.And around 5 Million people try to login for TATKAL tickets at 8 AM in festive seasons.Normally the number is around 1-2 million. Any damn website would shiver if millions of people are trying to login at the same time -and in which some somehow succeed and manage to book .But if we say that a million are Travel agents of irctc it would be very stupid.Only 10% are travel agents and rest are common people as found. Fact is that all IRCTC Travel agents have is JUST A PRACTICE TO TYPE FAST, AND TO LOGIN AT A RIGHT MOMENT thats it .This any common man would learn if he is booking the tickets regularly and most of them including me does that. FIRST COME FIRST SERVE is the rule
.There is no such software or no such Fraud that e ticketing agents can do as everything in E-ticketing is very transparent. Main game is played by touts and dalals sitting at reservation counters. They are the ones who manage to get the tatkal tickets in bulk with anonymous names and then sell each with double fares. This is the reason as 70 % of seats are taken by dalals and touts. So if a IRCTC travel agent is taking rupees 50 for his extra ordinary skills to book a tatkal ticket ..its very reasonable especially when you cannot go to station and cannot book through IRCTC website either. Think about some of those old and helpless people who cannot do either of the two things mentioned above. For them IRCTC agents are gift of god.
In my opinion blocking agents from 8 to 9 is a bad decision by Railways .Main loophole is within the railways itself .Until and unless there is a proper functioning of railway reservation office , closing of IRCTC website will also not help.
07 Mar 2011
???? 6 ??? 315 ????? 18 ??????????, ????? 7?????2011 ??? ???????
???? ??? ???? ?? ????? ????? ??????????, ???? : ?????????? ??????? ?? ???? ?? ????? ?? ??? ?? ??? ???? ?? ???? ?????? ?? ??????? ??????? ?? ?????? ?? ????? ?? ????? ??????? ?? ?????? ??? ????? ??? ???? ???????? ?? ?????? ??? ????? ?????? ?? ????????? ??? ???? ?? ???? ????? ?????? ??? ???? ?? ???? ????? ???? ?? ??? ????? ?? ?????? ?? ??? ???????? ?? ?????????? ????? ?? ???? ????? ????? ?? ???????? ?? ???? ????? ? ?????????? ?????????? ?? ???? ???? ?? ??? ?? ??????? ?? ???? ????? ???? ??? ???? ?? ????? ???? ?? ?????? ????? ??????? ?? ??? ?? ???? ???? ???? ???? ??? ?? ????? ?? ????? ?????? ??? ???? ?????? ???? ??? ????????? ?????, ??? ?????, ?????? ?????, ???? ?????, ????? ?????, ???? ????, ?????? ?????, ????? ?????, ???? ?????, ?? ?? ????, ????? ?????, ?????, ?????, ????? ???? ??? ????? ???
Effected person may contact on eticketassociation@gmail.com, Mob. No. 09386365808, 09386897920
--
06 Mar 2011
tatkal tkt agent ke liye 8.00am se 9.00am karne ke piche jo mansa irctc ki rahi hogi wo shayd hi puri hogi agar dekha jaye to takriban daily 7.59am per avel seat 250 ke aas pas rahti per 8.01am per hi waiting aa jati hai aur us samay irctc server per unavailable server ka hi msg ar raha hota hai .zara sociye phir seat kahan gayi agent to tkt booking kar hi nahin paye aur na hi aam public to seat kaun le gaya . seat aur koi nahin dalal aur railyway booking clerk ke he haath mein aati hai. dalal peak season main 500/- se 1000/- per passenger ke hisab se public se paisa leta hai aur railway booking ko 100/-per pasanger ke hisab se diya jata hai. har jagah per coruption hi coruption hai
02 Mar 2011
sir
log rojgar bana rahe hai aur mamta g rojgar band kar rahe hai taki uth crime ko badhaba de
17 Feb 2011
irctc did the wrong step for agent of their booking delay after 9am. we all agents are currently unemployed and one more things is the indian govt is no 1 thief .. why are they took 10000. deposits from the agent. and after taken deposit they not given the service properly but also delay the time of 1hrs late. that means you making the fool to the agent.... i request you to please take series step regarding this matter and please give the time of 8.am booking to all the agent...
20 Jan 2011
friends yeh 8.00 se 9.00 tak irctc agents ko booking na karne dene ke peechey public ko sahoolat dena maksad nahin hay balki public ko lootne ke liye laal fitashahi ne yeh kadam uthaya hai rpf se lekar booking office key employees ki upar ki kamai kam ho gai thi .blog likh kar sirf kuch nahin ho sakta sabhi agenton ko ek jut ho kar deligation ke roop mein sambandhit mantralay se milna ho ga sunvai na hone ki soorat mein technical muddon ko ektarit kar ke court mein jana padega aur mujhe vishwas hay ki agar court mein sahi mudda rakha jayega to jeet hum agenton ki ho gi lekin pahele hum log ek hokar sangathan to banaen .
bharsht shashan bharsht neta bharsht sarkar ke virodh mein agento ek joot ho kar maidan mein utar jao tum paisa le kar frenchise dene wali companiyon ne apna hissa ley liya unko tumhari chinta nahin hay tumhen apni chinta khood karni ho gi
07 Jan 2011
e-ticket firse tatkal aur 90 days 8.00 se start kardijiye kyun mahangayi main hame berozgaar banaye rakha hai
07 Jan 2011
SAWALO K JAWAB DO
1. Ab agent APRIL ka ticket kaha se nikale?
2. Tatkal Customer ko ticket kaise de?
3. INCOME poori tareke se band ho gaye hai uska kya kare?
4. Kaise apne FAMILY ka khana , medicine poora kare?
5. Kya bank main chori kare?
6. Ya kisi Terriost Gang se Samband banaye?
7. Humne paise dekar liceanse hasil kiya hai to hamara kaam band kyu?
8. Hum bhi public ka ticket nikalte hai ab kya hoga?
9. Tatkal Band 90 Days Band jab hum public ko ticket nahi de sakte to public hamare paas kyun aayegi?
10. Office staaf ka kaam hamesa tatkal hota hai hum ticket nahi denge to hamare paas kyun aaye?
IN SAB BAATO KO DHYAN MAIN RAKKHAR APNE FAISLE PAR GOUR FARMAYE
28 Dec 2010
aaj ke date me kisi ke pass itna time nahi hai ki wo jakar window se ticket book kara le agar widow chala bhi jata hai to waha pahle se hi dalal log line me lage rahte hai ek aam admi ka tatkal tiket book kar pana namumkin hai agar dalal se lo to 500 ya 1000 rupee/pessenger lete hai irctc ne ham aam insaan ki muskile aur badha di hai please irctc ham aam insaan ke baare me bhi socho ab ham 3000 rupee mahine kamane wale insaan per ticket 1000 rupee kaise de sakte hai
24 Dec 2010
I agree with your questions and I would like to add that at the time of making agents there rules were very different to attract the people, to have IRCTC agency but after making 8 lacs agents and collecting Rs. 10000/- from each agent, IRCTC have now changed their rules according to their own conveynience. Nobody in the railway authorities are bothering about the income of these agents.
It is one type of curruption on the part of IRCTC authorities that they took Rs. 10000/- from each agent as security deposit amount which will not be given back. Inspite of taking this amount from each agent they are not giving satisfactory service to agent and nor to the people of India.
God knows how people of this country will get feared of god.
Saari duniya mein Indian brain bahut brilliant samjha jata hai par Indian people Indians ko hi ullu banane main lage hai. Yeh hamare desh ki durdasha aur kamnasibi hai.
17 Dec 2010
रेलवे आरकà¥à¤·à¤£ की काला बाजारी रोकने का सीधा तरीका
१) रेलवे सà¥à¤Ÿà¥‡à¤¶à¤¨ से आरकà¥à¤·à¤¿à¤¤ टिकिट पर पसेंजर का नाम लिखा होना चहिये.
२) सफ़र करते समय पसेंजर के पास फोटो पहचान पतà¥à¤° होना जरà¥à¤°à¥€ करना चहिये.(इ.टिकिट नियम के अनà¥à¤¸à¤¾à¤° )
09 Dec 2010
Dear Sir,
Itne dino mein aap khud dekh chuke hoge ki aam aadmi ko ab bhi ticket nahi milta hai Aur jinko milta hai jyada paise pay karte hai. Agent kam paise mein kaam karte the aur aam aadmi ko ticket bhi mil jat hai .
So Plz E-TICKET wapas 8.00 A.M se chalu kar dijiye.
20 Nov 2010
maidam meri aapse yahi gujarish hai plz aap fir se wo sercice chalu karwa de plz mam humne kaha se 10000rs jama karke ye suvidha li aur ab ticket he book nai kar aoyege to kya fayda is service ka.
28 Oct 2010
Dear IRCTC an Mamta Banarjee,
Mere kuch sawal hai:
1) IRCTC ne 8 lac agent banaye kyu?
2) 10000 jo security deposite agent banane ke liye liya hai uska kya hua?
3) 8 baje gitanjali main 230 available dikhate hai 8:2 min par 54 waiting kaise jata hai?
4) 8 lac IRCTC agent ka Rojgar Band karne se 8 lac log unemployeed ho jayenge uska kuch solution IRCTC ne nikala hai kya?
5)kitne log advance planning karke rail se travel karte hai?
6)Jo log agent ke pass se ticket book karte the saaf hai ki unke pass conter pe jakar ticket book karne k samay nai rahata tha isliye wo agent ke pass jate the. Ab unka kya hoga?
7) IRCTC is baat ki gaurantee de sakti hai kya ki wo 8 lac agent ka income hamper nai hoga?
8) agar IRCTC agent ko TATKAL 8 se 9 tak band karwana tha to agents ko appoint hi kyu kiya?
9) Meri aapse yeh request hai ki aap pahale IRCTC ki site aur infrastructure sudhare kyuki aaj bhi waha site service unavailable dikhati bavjud ki aapne IRCTC agent ko 8 se 9 tak tatkal band karwaya hai?
18 Oct 2010
I think this is a good move.
But really i doubt if this has been implemented. Last week when i tried to book a tatkal ticket from b'lore to Hyderabad, i saw the availability as 213 tickets, just next min it jumped to WL 71. shocking isn't it. Its so wierd. Whether this is the problem in IRCTC site or agents, i dont know.
I think even the agents ticket should also be converted to E-ticket instead of I-ticket. The agents are the ones who are a major obstacle for the general public to book their tickets.
Agents should not be allowed to book tatkal tickets. Tatkal is for someone to travel on a emergency. Not for the agents who make money out of it.
I hope someone is listening or reading this from the railways.
16 Sep 2010
turn all types of indian railways ticket agents to e tickets agents and then ban the same and see the results
22 Aug 2010
i think this is an wise decision taken by IRCTC.But i doubt abt the implementation. coz how will irctc will block the agent thru portal. secondly, they can stand as an indivisual person on the counter..any thoughts on this ?
09 Aug 2010
This is not going to help any body. Since, Counter Side brokers are there, they will block all tickets during peak period and charge more money from us. I have seen such things. A counter side broker in my town (Virudhunagar) is entering into booking Clerk room and giving more than 15 to 20 forms at a time around 8.00 AM. But innocent people who is waiting ouside the counter dont know that. The counter is opening at 8.02 AM. Booking Clerk is telling no tickets available. How railways are going to ban such things.
01 Aug 2010
ancient order passed by railway...///Only irctc agent not booked tatkal ticket.. WHY? answer me....///Personal Loging booked and railway appoint the RTSA Agent also booked tatkal ticket.../ But only irctc agent not booke tatkal ticket..//What a mircale order passed by Railway...//Irctc make a agent and 10,000 secyrity money..//In this india irctc agent 8 Lacks deputed by Railway...//Many skill unempolyed depend on this business// Railway thinks seriously...//WRONG DISEETION
28 Jul 2010
irctc agents ko 8.00 se 9.00 block karne ke peechey railway officer rpf grp aur unauthorised agents ki mili bhagat hay irctc agents ki wajah sey unki amdani band ho gai thi isliye yeh politics chaley hain agar chahte to doosra rasta bhi nikal sakta tha tatkal booking 8.00 baje shuru karne ki bajay 10.00 bajey shuru karsakte hain centrally jis se server per morning main load hota hi nahin.
22 Jul 2010
IRCTC also launched the service of booking air tickets on the website of Indian Railway Catering and Tourism Corporation IRCTC
20 Jul 2010
I have an IRCTC account which is locked second time.
When i tried to reset the password through forget password link, it asks User id, question and Answer. I provided all the details and it throws an error "Answer is Incorrect". This happend second time and both the times i tried to login through the actual password.
I waited for a week and there was no response from IRCTC customer care. I called them up on 24 Hrs. Customer Support at 011-23340000 and it took about 12 calls to make them understand about the issue. When ever i called up the customer support the person attnding the call will redirect me to someone else after listening to my detail and again i need to explain whole story, inshort that was waste of time and money.
I sent an email at care@irctc.co.in also submit at http://www.consumercourt.in/railways/14030-irctc-login.html and got an automated email as Ticket Confirmation for the request.
IRCTC should hire service and satisfaction oriented support executives so that it a common man has no pain of wasting time and money.
18 Jul 2010
now this time every can book tatkal ticket online very essay.
if you want you can try i book tatkal ticket @ 8:2:30 am
unbelievable... bcoz due to agent bar.....
this is good but this is not session time. when session time came means diwali, march april school holiday that time irctc server working or not no idea....
i see mostly north side people not get conform ticket and i think these people complained ki tatkal ticket nahi milta
lets see on session time
18 Jul 2010
Friends,
I feel this is highly ridiculous move, INDIAN's will have to again stand in long que's or pay the agents higher to stand on these railway counters.
IRCTC could not scale up there infrastructre to take care of higher hits in morning they are covering up there ASS rather then resolving infrstructure bottelnecks.
SHAMEFULL for MAMTA MADAME.
KC.
16 Jul 2010
irctc ne agent ko bandh karke achcha kaam kiya hai ab railway board ko bhi RTSA JO PRS se kaam karte hai unka bhi 8 se 9 bandh karna hoga aur waise bhi railway aur RTSA k bich jo agreement bana hai usme saaf saaf likha hai k RTSA ko 9 baje k baad kaam karna hai par railway ki milibhagat ki wajah se wo 8 baje se kaam kar rahe hai par ab unki tabahi hai. waise bhi irctc k agent aur RTSA KI WAJAH SE rpf aur grp walo ki bhi aamdani bandh ho gayi thi ab unko bhi fayda milega.aur mera kaam to waise bhi gandhidham bhuj ahamedabad sabarmati bhachau se ho jata hai waha k agent saste me karke dete hai irctc aur rtsa k rate se. ab fir unauthorised agent ka zamana aa gya...............
16 Jul 2010
hey its a good decision but i think they should take some more precaution against these agents as they can book tickets as a individuals also and also solve site loading problem basically at the peak hour of 8-9 am.
13 Jul 2010
ancient order passed by railway...///Only irctc agent not booked tatkal ticket.. WHY? answer me....///Personal Loging booked and railway appoint the RTSA Agent also booked tatkal ticket.../ But only irctc agent not booke tatkal ticket..//What a mircale order passed by Railway...//Irctc make a agent and 10,000 secyrity money..//In this india irctc agent 8 Lacks deputed by Railway...//Many skill unempolyed depend on this business// Railway thinks seriously...//
13 Jul 2010
I am totally against this IRCTC & Railway Decision To Baring Agents For Tatkal Booking Between 8.00 am To 9.00 am Through Their Agent ID.
IRCTC Railaya Aur Aam Aadmi Sochta Hai Ke Agent Logo Ko Morning 8-9 Am Tatkal Booking Facility Na Dene Se IRCTC Ke Website Pe Load Kam Hoga To Ye Unlogon Ki Galatfahmi Hai.
Aaj KE Tarikh Mein Kachre Ke Tarah Railway Agent Appoint kiya hai IRCTC Mein Jis hisab se Agent Appoint kiya hai us hisab se ye log upna server update nai karte. iske wajah se sab janta logo ko problem ho raha hai.
Rialaya or IRCTC ko lagta hai ke is trial tatkal baring idea se kuch hone wala hai to wo galat fehmi mein hai. Ye main likh ke deta hoon ke kuch fark nai padne wala. Waise hi rahega irctc ka speed.
CHIRAG TRAVELS SEC. 5 HIRAN MANGRI UDAIPUR
13 Jul 2010
zanab tatkal band hone se passenger ko hi taklif hone wali h . kyonki har passenger window pe nahi jata aur use tkt agent se hi banwani padegi. tab agent kya karega pahle irctc pe khud banata tha aur ab kisi authorised window agent se banwayega to passenger ko dubble charge dena hoga . matlab mar kon passenger.ye jo complend ki gaye vo anothrised window agento ne ki jis se unka business badega. rozana anothiresd window agent pakde jate h lekin unka kuchh bhi nahi hota,
CHIRAG TRAVELS SEC. 5 HIRAN MANGRI UDAIPUR
13 Jul 2010
Hi, abhi apun ko apna purana kaam chalu karna padenga,counter pe setting chalu ho gaya hai irctc ne accha kaam kiya hai yahan par 20-30 Rs, miltha tha ab counter se 250-300 milenga thankyou irctc keep it up
13 Jul 2010
A real good move by the railways.This should have been done long ago.These agents had made life hell for the passengers charging exorbitant amount for a single ticket.
they used to charge 500 to 1000 per ticket as if inke baap ka rail ho.
Make it permanent
12 Jul 2010
No one is preventing a travel agent from registering on IRCTC website as an individual and book rail tickets for their customers.
I don’t think travelling on such tickets would be illegal as long as the ticket is booked in the name of the customer and he carries an id card while travelling to prove this.
After all, the Indian Railways had never asked travellers to book tickets on their own and not by someone else.
The whole issue is not if an agent should be allowed to buy tatkal ticket or not but should the agent get a preferential treatment for booking a rail e-ticket.
I mean, how come when common people cannot book a tatkal ticket because the IRCTC website is down, the agents continue booking tatkal tickets through a different and dedicated website specially made for them.
That’s DISCRIMINATION and it must be stopped.
12 Jul 2010
This is really bad, IRCTCT SHOULD stop giving access to the webbased booking like, oneshop, onedesk, payworld, thesmartshop, suvidhaa, and lots more like this and give access to the agent who books ticket through the IRCTC sites. now the site is working smoothly from 8am. keep going on. pls ban the web based sites, as they can generate the more than 100 pnr in a minutes and give access to the agent, who uses IRCTC sites to book the tickets.
some other webbased sites are, itzcash portal, onestop, onedesk, thesmartshop, suvidhaa, payworld(sugal & damani group), 3i infotech,
12 Jul 2010
IRCTC folks should put some superfast computers / servers on its networks instead of blocking some out.
1. Why the hell did they encourage Agents to get onto IRCTC?
2. Whats the gurantee that these agents wont get into the system again through some bogus userID
3. What logic does IRCTC have to prevent these agents doing any mischielf ?
10 Jul 2010
Hello, IRCTC & Railway forget about your policies, your promises, your decissions and many more. First think are you correct from your side? GIVE REPLY for the news broadcasted by AAJTAK regarding railway officials involvement along with Brokers. IRCTC website updates as per the issuance of Agents and increase in user IDs day by day. Sale of tickets like Railway Quota, VIP Quota, Handicap or Defence Qouta by railway authorities. How is it possible that all tickets for Trains Departing from HOWRAH are booked before three days. Mamta Banarjee State Server Officials are booking the tickets from source to destination and changing the Boarding Point where the boarding point changes after 00.00 hrs prior to release of Tatkal Quota. If general public tries to do the same Sequence of Rules and Regulations for them. Do they know there is a subject like BUSINESS ETHICS where the agents should not be issued upto certain distance for smoother functioning. If not why not Govt. Counters are not established in same ratio. In India there are several rules to harrash the passangers by TTE, Squad, Railway Cooli, Railway Booking Authorities, IRCTC, Logage Booking and many more IS THERE ANY ONE RULE FOR GENERAL PUBLIC TO ESCAPE FROM THEM? Approaching to court for justice or RTI does not lighten the burden of Passangers rather it enhances financial and mental herrashment to public.
IT IS MY CHALLANGE TO RAILWAY AND IRCTC THEY CANNOT ANSWER MY ABOVE QUESTIONS. I REQUEST THE MEDIA TO PUT ABOVE QUESTIONS ON MY BEHALF AND BROADCAST THE SAME TO KNOW THE REALITY OF INDIAN RAIL.
10 Jul 2010
jin bavokufon ko lag raha hai ki ye beneficial hai, vo ye sochey ki jo kalabazari railway stationon pe ho rahi hai usko kaun rokeyka, ye sab irctc or railway ke karamchari he stationon pe badmashi karke 8.02 tak sab tiketen bech daytey hai, infact agent ke paas jinay se ticket tou mil jata hai, ab vo bhi nai mileygi :(
10 Jul 2010
This is not the solution for this problem. Railway should increase the tatkal quota and then see........... everyone will get ticket and Railway will also earn huge money. Everyone should get ticket in tatkal quota by paying extra money. They should make Tatkal and Super tatkal in which they should charge even more then tatkal charges but passanger should get a confirm ticket. Kamao aur kamane do...........
10 Jul 2010
many passengers are dont know the procedure for how to book the tickets from the irctc website than without agent it is not possible
09 Jul 2010
zanab tatkal band hone se passenger ko hi taklif hone wali h . kyonki har passenger window pe nahi jata aur use tkt agent se hi banwani padegi. tab agent kya karega pahle irctc pe khud banata tha aur ab kisi authorised window agent se banwayega to passenger ko dubble charge dena hoga . matlab mar kon passenger.ye jo complend ki gaye vo anothrised window agento ne ki jis se unka business badega. rozana anothiresd window agent pakde jate h lekin unka kuchh bhi nahi hota, har prs ke bahar 10 se jayada anothorised agent hote h un ko band karo. agar irctc ka agent tkt bana bhi leta h to wo apne liye nahi nikalta hain passenger ke liye hi niklega. aur irctc ko to dukan band karni hogi kyonki us per to koe tkt nahi banayega,
09 Jul 2010
kuch nahi hone wala .aise to aor galat hoga. web to subah me service unable ho jata hai.
09 Jul 2010
irctc ko bolo dhanda bandh kare mobile ka re- charge seal kare. there is less invest more profit. similarly, if you dont have to take the load in tatkal times,why you did agreement with agent like oss,oxigen, itz, flightraja, done card etc who is taken the agency against the lacs of investment. who will carry the cost. if its politikes, plz stop all nonsence.
one agent take servise charge max. 50/- or 100/- per ticket if cnf. But counter broker is charge 250/- per pasanger, today i went countre for tatkal this thing happen.
so what ever happening is bad.
09 Jul 2010
I am agree with you. har jagah PRS najdik nahi hai. aur har inssan ke pas time nahi hai ke PRS Pe ja kar line lagaye...... aur sab ke pas internet bhi nai. Garib Aadmi Kidhar Jayega
09 Jul 2010
I am totally against this IRCTC & Railway Decision To Baring Agents For Tatkal Booking Between 8.00 am To 9.00 am Through Their Agent ID.
IRCTC Railaya Aur Aam Aadmi Sochta Hai Ke Agent Logo Ko Morning 8-9 Am Tatkal Booking Facility Na Dene Se IRCTC Ke Website Pe Load Kam Hoga To Ye Unlogon Ki Galatfahmi Hai. Agemt Login Se Unko Rokoge To Wo Log IRCTC Pe Indvidual ID Register Kar Ke Booking Chalu Rakhenge. Aur IRCTC Ka Severer Waise Hi Slwow And Steady Rahega. Kuch Nai Hone Wala Hai. Aaj KE Tarikh Mein Kachre Ke Tarah Railway Agent Appoint kiya hai IRCTC Mein Jis hisab se Agent Appoint kiya hai us hisab se ye log upna server update nai karte. iske wajah se sab janta logo ko problem ho raha hai.
Rialaya or IRCTC ko lagta hai ke is trial tatkal baring idea se kuch hone wala hai to wo galat fehmi mein hai. Ye main likh ke deta hoon ke kuch fark nai padne wala. Waise hi rahega irctc ka speed.
Aaj ke tarikh mein Har Insaan ke pas internet connection nahi hai ke wo khud ghar par se khud ka takal ticket nikal sake. Kahi kahin pe PRS Bahut door hai. Ye Aam Janta Ko Pareshani mein dalne wali baat hai bhai log.
Chalo Bahut Hogaya .....
Ye Band Na Hoga... Trial Marke Dekhenge IRCTC Wale Fir Chalu Karneg.
Likh Ke deta Hoon.......
isi post pe milenge
bye
09 Jul 2010
he avery body my qus. is from all
1. how are beneficery for tatkal ticket ?
2. how much resevertion couter in india ? every place prs counter is there
3 every body who trevels in train have a internet .
4. kya ek grib admi jo roj 150 kmata hai jisco train me jana hai aur who prs se 100 km door rahta hai kya karega . ye jo rajniti hai band karo . ajj kuch time phele rajiv ji sen pithroda ko india main laker aye the . jasi vajpaye aye . sem gaye ajj app jo bath kare hai mobile pe saste main vo sam ki then han . india ko technolozy main bouth age hai
08 Jul 2010
This is really bad, earlier atlest u will get your reservation by agent, or by broker.
But now, you can not stand in line, then you have to go to the countre and pay more money to the only broker,(This is for normal booking).
Agent can book at a time 7 to 8 PNR but in countre, only one PNR for one person..............UNDERSTOOD
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