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Indians are trying to stay focused and make better use of time spent online
06 Jun 2011

According to a study released by Microsoft Advertising, MEC and Mindshare entitled 'Living with the Internet - What is Driving Web Behavior', in India, spontaneous activity on the internet has halved and come down to 72 per cent in the last two years as consumers, conscious of the addictive nature of the web, try to stay focused and make better use of time spent online. This trend is consistent globally, as worldwide more than 79 per cent of respondents said that they had planned their activity on the internet in advance so that they could stay more focused and do more in less time. Across Asia, as well, this figure is fairly consistent, with Japan topping the list in the proportion of planned visits at 89 per cent; China at 76 per cent.

The study was undertaken across 11 countries - Brazil, Canada, China, France, India, Japan, Mexico, Russia, Spain, United Kingdom and the US and focused on 7,000 participants aged between 16 and 54 years old.

The study finds that majority of time spent online is habitual, with only 16 per cent prompted by an event, conversation or offline media. It revealed that almost all online sessions start with more personal or intimate destinations such as social networks, emails and blogs; then move to the more public forums such as news, entertainment and search; finally going back to the personal destinations.

The study essentially identifies certain moods associated with the different motivations for using the internet, pointing to agencies and brands, the kind of content or communication that might engage better in that particular mode of access. For instance, in an open state of mind, they are more attuned to communication and seeking information, listening to music while in a good mood, more prone to a transactional mode in a serious frame of mind and so on.

More than half of the people on the internet, irrespective of what their motivation for being there are, are multi-tasking. In an increasingly connected and multi-tasking world this means, that brands need to create strong somatic markers for themselves.

The study also captures insights on usage patterns across devices and finds that 34 per cent of smartphone usage is primarily for seeking information and content sharing, while 33 per cent of notebook usage is for transactions and entertainment. Besides understanding usage behavior, the study also sought to identify which portable devices consumers are using, allowing brands to modify their content by device. Except for information seeking and content creation, however, notebooks remain the main device used for transactions and entertainment.

Besides, the study also mentions that internet is emerging as an 'entertainment hub' to watch and to download video clips, TV shows online (both short and long form), to listen to music online and to download music and online gaming. It is the 16-24 year olds who make most use of the internet as an entertainment source making it a significant chunk of their daily activity.

Shubha George, chief operating officer, MEC South Asia said "MEC introduced the concept of Paid, Owned and Earned media last year and the interplay amongst the 3 types of media is most significant in the digital world. The digital world today is an amalgamation of multiple digital touch points, often simultaneously. For holistic campaigns, brands need to activate all aspects of digital media to engage the multitasking consumer"

"This is our honest and humble attempt to bring some method to the madness. Internet is now one of the basic utilities like electricity, gas etc., and it needs to be looked on the back of popular culture we are getting into" said R Gowthaman, Leader, Mindshare, South Asia.

Neville Taraporewalla, director, Microsoft Advertising, Microsoft India said: "The rapidly changing dynamics of internet usage in India, offer a fresh set of opportunities and challenges for advertisers. 'Living with the internet' clearly underscores that as the internet grows to a scale and size, consumers are adopting a time-efficient, planned and deliberate approach towards internet usage, which in turn implies that marketers will have to work harder to reach the consumer on the go. With our proven expertise, we at Microsoft Advertising are geared to not just help advertisers understand audiences and their evolving usage patterns better, but also deliver engaging and creative platforms and content to help create long lasting engagements with these audiences."

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