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86% of marketers in India use email, SMS as most vital client engagement platform: Report
01 Jan 1970

According to a report by Delhi-based Octane Marketing, 86 per cent of leading marketers in India use email and SMS as the most vital client engagement platform. The report also reveals that 34 per cent of marketers are using this platform for daily communications with their audiences.

In terms of budget allocation for 2011, the report reflects that 72 per cent of Indian marketers plans to increase investments in e-marketing platform. Out of this, 35 per cent of the marketers indicated that they have plans to increase their e-marketing investments in 2011 by more than 11 per cent.

Sankarson Banerjee, CIO, India Infoline, has said, “The projections made in the report are in-line with our expectations from the Indian industry. I will not be surprised to see Indian marketers using this report as a benchmark for making marketing decisions on e-marketing platform for 2011.”

Samarth Saxena, co-founder and COO, Octane Marketing, has said, “The Annual India e-Marketing 2011 report presents a dynamic view of the current thinking and future prospects of e-marketing platform. With the launch of this report we intend to capture a snapshot of this change.”

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Autonoleggio Romania
26 May 2011

If this is effient, it means that more countries should use it. Especially as it seems to be so popular among the rural area population.

Meera Girdhar
19 May 2011

This shows how fast is the penetration of digital marketing in Indian market...this is happening mainly due to its offerring convenience, focussed approach, flexible, cost effective etc. Takeaway is if not yet acted in moving with the trend...will become dinasour.

Sumit Sharma
18 Feb 2011

Nice information and indeed will be very helpful in making marketing decission for companies.

However company should also take into consideration social media websites like twitter and facebook. These tools can bring dual effect to companies Ist is obviously customer engagement and second will reduce time allocated for customer engagement.

Rishi
18 Feb 2011

Nice informative article. I am sure this is future for marketing.