| Company Name | ZopNow.com |
| Mission | The Largest Online Hypermarket for daily household needs |
| Overview |
Our vision is to help people save time with the hope that they can spend this ‘saved time’ on something more meaningful. A lighter version of our belief is to “Be Lazy, Buy Easy”. As a starting point for this vision we plan to achieve our first mission of delivering daily needs items at your doorstep in less than 3 hours. We propose to build the most customer centric company that will leverage the hybrid model of online, call center, mobile application and physical touch. Our winning mantra would be to deliver great customer experience by providing our consumers with a convenient way to shop and in the process cut down the time she spends at the checkout counter, traffic and parking. In addition, we plan to address the selection and availability of products by having broad relationship with extensive set of vendors. We believe that without a formal physical store and a warehouse in remote part of city would help cut down our operational cost. Our entry point for this business will be with daily needs (non-perishable) and will expand to other categories over a period of time. We plan to start with two major cities as our belief is that there are opportunities to delight customers, especially in metros for this segment. Our belief to start with grocery is supported by the fact that 'daily needs' purchase is still a long process and there exists significant scopes to cut down the pain-point of consumer standing in long queue. An average consumer making 5 trips to the store per month ends up spending around 10 hours of shopping time; a majority of which is spent in the checkout counters. Our belief is that by providing an easy and fast mechanism to purchase product online, via mobile application and call center will address the convenience problem for our consumers. We would also delight the consumer by delivering items in less than three hours (or their defined convenient time) and at a price cheaper than MRP. We plan to support cash on delivery and accept Sodexho/Ticket Restaurant vouchers. We are confident that with these mechanisms, we would delight our consumers and in turn expect a higher repeat purchase. |
| Launch | 19 November, 2011 |
| Founder |
 Bal Krishn Birla Bal Birla (known more by his second name and has no association with the famous Birla family :)). Birla is did his bachelors in Computer Science from IIT Kanpur post which he spent almost 9 years at Infosys where he worked for Nortel, Cisco, Microsoft and a few more clients. Post that Birla worked for Arcot and helped build technology that powers the 3D secure authentication for payments, commonly known as 'Verified by Visa'. Birla moved to Amazon India where in he was the business head for Amazon Associates; running affiliates strategies for Amazon. Birla served as the CTO for Asklaila, a leading local search engine company. In addition, Birla runs a chain of restaurant, Potluck. We hope to leverage his experience in food logistics in our venture. In addition, Birla is also credited in running a facebook based radio station, BhooleBisreGeet which is a good combination of online plus offline platform for music lovers. They have more than 45K members and our hope is that Birla will bring in a similar membership per month to our eCommerce venture. . |
 Mukesh Singh Mukesh Singh has a bachelors degree in Computer Science & Engineering and a minor in Mathematics from Indian Institute of Technology, Kanpur. Post his bachelors, Mukesh pursued a PhD program at MIT and decided to drop out of the program to do an animation startup based out of Boston, Zoesis. Post Zoesis, Mukesh joined another startup based out of Bay area, eGain as an early employee. He worked on solving technical problems for the internet space and helped setup the India engineering center for eGain at Pune. Post eGain Mukesh worked for Sumtotal System that is in the eLearning domain and setup their India development center at Hyderabad. Mukesh joined Amazon India and worked for five years at Amazon on search and payments domain. As a part of this process Mukesh helped setup the Hyderabad and Chennai development center for Amazon. Mukesh ran Amazon Payments business as General Manager wherein he launched “Flexible Payment Service”, an Amazon webservice for payment . Mukesh ran engineering at MakeMyTrip till July 2011 and transitioned out of MakeMyTrip to start ZopNow with Bal Krishn Birla. In his personal life, Mukesh is a long distance runner and in 2009 finished his personal milestone of 12 marathons in 12 months including one in Ladakh.
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| Location | Bangalore, Karnataka |
| Team | 15 |
| Segment | ECommerce |
| Snapshot |  |
