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Freecharge is the fastest growing digital payments app: Nielsen study
30 May 2016

Nielsen Informate Smartphone Panel data shows that Freecharge is the fastest growing digital payments app in India. As per data released, the reach of the Freecharge app grew from 17% to 30% in the period October 2015 to April 2016. This is the highest growth in app usage for any payments app in the country.

 Freecharge also emerged as the most engaging app in the category with the average time spent on the app per month increasing from 28 Minutes to 55 Minutes in the period October 2015 - April 2016. The other large player in the segment grew incrementally from 52 min to 56 Min in the same time period and has seen usage time starting to decline since December 2015.

Commenting on the Nielsen data, Govind Rajan, CEO, Freecharge said, “Our growth is driven by our superior user interface. We understand that consumers are loyal to the experience and our single-minded focus is to provide the best user interface at all times. The transactions on Freecharge take less than 10 seconds and our success rate demonstrates the level of product reliability and trust among consumers. We are confident about growing even faster and we are now within striking distance of the No. 1 spot in the payments ecosystem.

The Nielsen Informate mobile insights are gathered through a smartphone panel which captures the actual app usage data of the users on a daily basis. Freecharge’s India’s fastest growing digital payments platform. Consumers across the country use Freecharge to make prepaid, post-paid, DTH and Electricity bill payments for numerous utility service providers in addition to leading online and offline merchants. Freecharge is PCI DSS compliant for information security and is at the forefront of the mobile commerce revolution with over 90 per cent of transactions originating from mobile. Freecharge Go, the virtual card was launched in January 2016, making Freecharge wallet the universally accepted wallet in India.