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Shiksha.com introduces ‘Reputation Index’ to ensure quality answers at Shiksha Café

Shiksha.com, the education portal run by Info Edge (Naukri.com) has introduced reputation index system for Shiksha Café, the website’s question and answer section. According to the company, Shiksha Café houses around 150,000 answer seekers and around 1,476 contributors providing answers to these queries and reputation index will provide recognition to these advisors to ensure quality answers to users.

Shiksha.com, the education portal run by Info Edge (Naukri.com) has introduced reputation index system for Shiksha Café, the website’s question and answer section. According to the company, Shiksha Café houses around 150,000 answer seekers and around 1,476 contributors providing answers to these queries and reputation index will provide recognition to these advisors to ensure quality answers to users.

The reputation index system works on the principles of self-learning and community moderation to bring high quality content on the top layer while suppressing the contributions of lower quality. Answers with more thumb-ups and ‘Best Answer’ selection fetch reputation points while answers with more thumb-downs are penalised reputation points. Contributors with more followers are treated as influencers and get additional reputation points. Further, this plugs into the reward system for advisors wherein people who answer questions are awarded points and simultaneously promoted to different levels of seniority on the expert panel.

Prakash Sangam, business head, Shiksha.com, said “Shiksha.com has always tried to make information exchange easier and more user-friendly. This is a democratic platform where the value proposition comes from the fact that users get a variety of answers for their query.”

According to Info Edge, on an average, approximately 450 unique questions are asked on Shiksha Café every day with an average of two answers per question. The average time to get a response to a new question is approximately 10 to 15 minutes. Shiksha.com provides information for over100,000 colleges, 25,000 course-admission notifications, and experts advise.

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