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Ringo suspends domestic voice calling, says operators ‘blocking’ service

  • Days after launching
    its cheap domestic voice calling app, Ringo has halted the service in India, saying
    some operators were allegedly blocking it on their networks. 
  •  
  • “We will
    continue to persevere in providing innovative voice solutions, and intend to
    take relevant remedial action, but do not have an ETA on the same,” Ringo said

    • Days after launching
      its cheap domestic voice calling app, Ringo has halted the service in India, saying
      some operators were allegedly blocking it on their networks. 
    •  
    • “We will
      continue to persevere in providing innovative voice solutions, and intend to
      take relevant remedial action, but do not have an ETA on the same,” Ringo said
      in a post.
    •  
    • “As it stands,
      until we manage to get an intervention from relevant regulatory authorities to
      unblock our service, none of our domestic calls are going through,” it
      added.
    •  
    • Ringo insists its
      service is “fully legal,” and compliant with all aspects of the DoT
      (Department of Telecommunications), and TRAI (Telecom Regulatory Authority of India)
      regulations.
    •  
    • In the meanwhile,
      users can use Ringo app to make international calls.
    •  
    • Ringo said that if it
      fails to resume its domestic calling service in the next two-three days, it
      will issue refunds to all affected users.
    •  
    • The company had last week
      launched local calling at 19 paise per minute, claiming to be 90% cheaper than
      rates offered by existing telecom service providers.
    •  
    • The app, which uses
      networks of mobile phone carriers instead of the Internet, or data-based
      calling like most messaging and calling apps, will allow users to make local
      and STD calls from anywhere in the country, even to users who need not have a
      Ringo app installed. The total call cost is “25% cheaper” than most
      popular internet-based calling apps, the company said.
    •  
    • “Our local
      calling service is not only the cheapest in India right now, but it is also
      free of typical telecom related hassles such as STD charges and differential
      pricing,” Bhavin Turakhia, CEO and founder of Ringo said at the launch.

     

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