by Satrajit Sen
by Satrajit Sen
Indian Railways Tourism and Catering Corporation, which runs Indian Railwaysâ€™ online passenger reservation site IRCTC.co.in, has launched a revamped version of the site in beta. According to BroadVision, the company whose ecommerce platform has been used by IRCTC since day zero, the new site will allow users to complete their transaction faster and with lesser number of clicks. On an average, over 2.5 lakh rail tickets are booked in a day through IRCTC.co.in.
â€œIRCTC has been receiving constant feedback from customers regarding what additionally needs to be done to make the overall user experience of the site better. The beta site is an attempt to incorporate the same and ensure that the benefits of latest technical advancements and trends are passed on to the customers. The new site has been prepared to make use of latest trends in internet commerce,â€ Subir Agrawal, director, business consulting, South Asia Pacific, BroadVision has told AlooTechie.
According to Subir Agrawal, the new IRCTC site has a significantly better and comprehensive â€˜my travelâ€™ page which allows users to know the availability of all classes and fare for the various trains across dates in the same page. This will make it much faster for users to plan their journey and book the tickets.
The current users of IRCTC.co.in can seamlessly access the beta site with their existing logins. â€œThe bookings done on the beta site are live bookings and the customers can view, print or cancel the same tickets booked in the beta site, from the main site and vice versa,â€ Subir Agrawal has informed. He has further said that the beta site is currently under testing and feedback is being solicited from the customers and a final decision on going live will be taken shortly.