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Facebook tests online personal assistant ‘M’

  • Facebook has begun
    limited testing of an online personal assistant ‘M’, which uses a combination
    of human workers and software to answer questions and carry out tasks like
    ordering food or flowers for a friend, the
    Daily
    Mail
    reported.
    • Facebook has begun
      limited testing of an online personal assistant ‘M’, which uses a combination
      of human workers and software to answer questions and carry out tasks like
      ordering food or flowers for a friend, the
      Daily
      Mail
      reported.
    •  

    •  
    • “M is a personal
      digital assistant inside of Messenger that completes tasks and finds
      information on your behalf. It’s powered by artificial intelligence that’s
      trained and supervised by people,” a Facebook spokesperson was quoted as
      saying.
    •  
    • “Unlike other
      AI-based services in the market, ‘M’ can actually complete tasks on your
      behalf. It can purchase items, get gifts delivered to your loved ones, book
      restaurants, travel arrangements, appointments and way more,” the
      spokesperson added.
    •  
    • To use ‘M’, users
      have to tap a small button at the bottom of the Messenger app to send a note. Its
      software will decode the natural language, ask follow-up questions in the
      message thread, and send updates as the task is completed.
    •  
    • In internal tests,
      Facebook employees have been using ‘M’ for several weeks to do everything from
      organizing dinner parties to tracking down an unusual beverage in New Orleans,
      according to
      Wired.com.
    •  
    • “An engineer
      went to Paris for a couple days, and his friend asked M to redecorate his desk
      in a French style,” a Facebook employee told the site. “Twenty-four
      hours later, the desk was decorated with a proper napkin, baguette bread, and a
      beret.”

     

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